Usage & Billing User Guide
Usage and billing provides self service billing, price plan management and payments management functionality, specifically:
- View current price plan
- Change price plan
- Add bolt-on’s (to current months plan only)
- Show usage (for current and previous months)
- Download monthly bills
- View history of monthly bill payments
- View and change the payment method for monthly ZotaBooks billing
View and Change Price Plans
All billing is self service in ZotaBooks, view and change price plans anytime you want. Price plan changes are effective from the start of the next billing month.
Note: Service Providers cannot manage their billing online, please contact ZotaBooks to make changes.
Add One or More Bolt-on’s to Current Month Plan
Should you require more transactions, files or users than is included within your price plan then small additional charges are added for any excess usage over and above the included amounts in the price plan.
Bolt-on’s allows a number of additional transactions, files or users to be added for the current month only at a substantially reduced rate to the excess charges.
Show Monthly Usage and Download Monthly Bill
Usage can be viewed down to individual transactions, monthly bills can be downloaded as PDF.
View Payments and Change Payment Method
View the history of payments made to ZotaBooks and make changes to the payment method.